Privacy Policy

Last updated: 08/07/2025
This Privacy Policy explains how Arch Printing (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or contact us directly.

By using our website, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We may collect the following information when you interact with us:

Your name and contact details (e.g. email address, phone number, postal address)
Business information (e.g. company name, branding details)
Order details and communications
Website usage data via cookies and analytics tools

We only collect information that is necessary to fulfil your order, respond to enquiries, or improve our services.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Communicate with you about your order or enquiry
Provide updates and support services
Improve our website and services
Comply with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

3. How Your Information is Stored

Your data is stored securely on password-protected systems and accessed only when necessary to carry out our services. We retain customer data only for as long as necessary for business or legal purposes.

4. Sharing Your Data

We may share limited information with trusted third-party providers (e.g. delivery services or payment processors) where it is essential for fulfilling your order. These providers are required to handle your data securely and in compliance with the law.

5. Cookies and Website Tracking

We may use cookies and analytics tools to improve website performance and understand how visitors use our site. You can choose to disable cookies in your browser settings, though this may affect your browsing experience.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where legally permitted)
Withdraw consent to data processing (where applicable)

To make a request or ask a question about your data, contact us at hello@archprinting.co.uk.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: hello@archprinting.co.uk
Postal Address: 7 Smokey Mews, High St, St Neots, Cambridgeshire. PE19 1JB

If you're not satisfied with how your data is handled, you have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.