Payment Policy

Last updated: 08/07/2025

At Arch Printing, we aim to make your purchasing experience smooth, secure, and transparent. This Payment Policy outlines the methods we accept, how transactions are processed, and what you can expect during checkout.

Accepted Payment Methods

We accept all major debit and credit cards through Stripe, our secure online payment processor. This includes:

Visa
Mastercard
American Express
Apple Pay (where available)
Google Pay (where available)

Secure Transactions

All payments are processed via Stripe, which is PCI DSS compliant and uses industry-standard encryption to keep your information safe. Arch Printing does not store or have access to your full payment details at any point.

Payment Timing

Full payment is required at the time of ordering. Work on your order (including any design or print services) will only begin once payment has been received and confirmed.

Currency

All prices on our website are listed in GBP (£) and all transactions will be processed in GBP.

Receipts and Invoices

A confirmation email and digital receipt will be sent to you after checkout. If you require a formal invoice for your business records, please contact us at hello@archprinting.co.uk.

Failed or Declined Payments

If your payment fails or is declined, your order will not be processed. You will be notified immediately and may attempt to place the order again using an alternative payment method.

Refunds and Cancellations

Due to the personalised nature of our products, we do not offer refunds unless the item is faulty or damaged. For more information, please refer to our Delivery & Returns policy.

Contact Us

If you have any questions or concerns about payment, feel free to get in touch:
hello@archprinting.co.uk